

![]()
Over 22 years of age
Where Disabilities, Disappear...
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Mission Statement:
It is the mission of Mercy Centre Adult Services to provide quality enhancement through meaningful work or volunteerism.
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Mercy Centre has been providing services to adults with developmental disabilities for approximately 30 years. These services are provided to residents in the Worcester County extended area. The State Department of Mental Retardation (DMR), is the primary funding agency.
To
request information about the Adult Services program please fill out the
Adult
Service Information Request Form
and E-mail it to us today.
Employment Support Services (back to top)
The ultimate goal for Mercy Centre and for the individuals that it serves is independence realized through a job in their community.
Mercy Centre Employment Support Services provides various vocational services to approximately 55 individuals with developmental disabilities, over the age of 22. These services are provided primarily at the individual's place of employment or at supervised work sites in the community. Limited services are provided in the facility.
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Supported Employment Supported employment services are designed to assist individuals to choose and achieve vocational and employment goals and objectives, as appropriate to their wishes and abilities. Individuals are competitively employed at local businesses, and receive ongoing supports from this program. The Mercy Centre support services range from the initial job coaching to long term follow up and job maintenance support. This process is very individualized and there is no time limit to follow-up supports. Long term follow up supports include face-face contact with the working individual and the company contact person, at least monthly. The Case Manager also contacts the individual's parent and/or guardian, on a monthly basis, in order to assure continued satisfaction.
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Community Work Sites: Group![]() Some individuals works at supervised supported employment work sites in their community. They are integrated into these local companies, and receive fulltime supervision due to safety, medical or behavioral issues. Community work sites are also for people who choose not to be competitively employed but enjoy working in the community. Individuals in the Employment Supports Program work outside the facility at least three days per week. The Program transports these individuals to and from their community work site. |
| Janitorial Mobile Work Crew Some people enjoy the variety of
working on a janitorial mobile work crew at various local businesses.
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Facility Based Services![]() Some individuals who work competitively, on a part time basis, choose to work at Mercy Centre on their days off. These people have the option of doing subcontract work in the facility or working at an established community work site. Some people who work at supervised community sites choose to work in the facility one or two days per week. The work area in the facility is supervised fulltime. |
| Job Coaching Services The Job Coaches work directly with the program participants in the community. They do 1:1 job training or provide fulltime supervision at community work sites. Job Coaches participate in time studies and task analysis. They also complete vocational evaluations. Job Coaches transport, train, supervise and provide ongoing employment supports for program participants.
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| Case Management Services and Job Development Services The Employment Specialist and the Job Training Specialist provide job development services and case management services Job Development Services include the admission of various assessments, initiating job tours, assisting in the application and interview process, and helping the individual develop relationships with co workers. Case Management responsibilities include record maintenance, completion of State required documentation, participation in the annual ISP, goal tracking, liaison between Mercy Centre and parents, guardians, residential providers, Community Health Link Counselors and Department of Mental Retardation. Case Managers keep in touch with parents and guardians, prepare annual vocational and safety assessments, generate non-intrusive, positive based behavior plans and provide any other support necessary to the individuals that they serve.
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| Access to Services Employment Supports is for individuals with
developmental disabilities who need assistance with Potential program participants are treated with dignity and respect throughout their contact with the organization, and receive a thorough assessment of their employment needs in relation to the services offered by the Mercy Centre Employment Supports Program.
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Community Based Day Supports (CBDS) (back to top)

| Goal Employment is not the primary focus of CBDS. The CBDS
Program provides supports and
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Criteria![]() CBDS is for individuals who have chosen to have work take a less important role in their lives. CBDS is also for individuals who are medically fragile or are experiencing other significant issues that limit their ability to be engaged in full-day work activities. | |
Alternative Activities![]() Alternative activities available in CBDS include: communication skills, using community resources, health and nutrition, safety skills and safety awareness, survival skills, money, time and telephone skills, cooking and cleaning, grooming and hygiene, therapeutic recreation, human rights and assertiveness training, social and leisure skills and community access.
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Vocational Services![]() Individuals in CBDS can participate in work or volunteer activities for up to 50% of their time. There are part-time volunteer opportunities every day. Individuals in CBDS who volunteer in their communities truly are valued contributors to society.
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| Staffing The CBDS Program Coordinator provides case management services for 24 individuals, supervises the paraprofessional CBDS staff and relates all activities to the ISP goals. The CBDS Activities of Daily Living (ADL) Instructor provides skills training in the area of communication, health, and nutrition, human rights and assertiveness, money and time, grooming and hygiene, cooking, cleaning and therapeutic recreation. The CBDS Community Access Instructor provides skills training in the area
of safety, community The CBDS Vocational Instructor provides vocational training in the
facility, at community job training |